Seminars

Current Seminars

This session is designed to help participants to (1) Identify personal workplace behavioral strengths and weaknesses; (2) Identify others’ strengths and weaknesses; (3) Understand the differences in workplace behavior; (4) Communicate with others more productively; (5) Form a work team with all behaviors blending for optimum communication.

This session will assist participants to (1) Understand and embrace differences in everyone; (2) Discover current coping skills; (3) Identify stages of conflict; (4) Recognize listening patterns (5) Learn problem solving techniques.

This session is designed to assist participants to (1) Learn the importance of non-verbal communication; (2) Assess the customer’s immediate needs; (3) Assist in the customer’s language; (4) Build long term relationships with customers; (5) Leave a high level of satisfaction in the customer’s mind.

This session is designed to assist participants in (1) Understanding the power of values and diversity; (2) Identifying four types of value groups; (3) Increasing morale and productivity; (4) Reducing disagreement and stand-offs; (5) Appreciating the values system differences.

For the first time in the history of the United States, we have five generations in the workplace. This session will assist with 1) understanding each generations’ work ethics, 2) realize work values are no longer the same, 3) discovery the need for responsibilities is different for each generation, 4) identify the need to succeed in each group and 5) set a plan of action to work with each generation successfully.

 

This session is designed to help participants in 1) Identifying toxic people who pollute the work environment; 2) Realizing the power of the toxic person‘s effect on all employees;

3) Discovering toxic waster in the workplace; 4) Learning the power of forgiveness and apology; 5) Developing a plan toward self- detoxification.

This session will assist the seasoned and beginner sales person to 1) Pre-detailing before the sales call; 2) Organizing the sales call; 3) Demonstrating the product or service in the prospect’s language; 4) Negotiating for a win win situation; 5) Closing the sale with ease.

This session will help participants (1 Discover proper business etiquette- face to face, email, correspondences and manners; (2 Emphasize correct pronunciations; (3 Re-enforce the art of business writing; (4 Look at appropriate dress and appearance; (5 Practice better communication skills.

 

This session will help the seasoned and not so seasoned participants to (1) Speak with a pleasant voice; (2) Calm irate people; (3) Use appropriate words with promptness; (4) Utilize active listening skills; (5) Master time management.

This session is designed to assist participants in (1) Assessing current time management practices; (2) Learning the principles of developing excellent habits; (3) Utilizing technology to improve skills; (4) Enhancing current good practices to innovative new ideas; (5) Developing an action plan for the future.

Superwoman: Are You Invincible?

This session is for women and their personal wellness and stress management development. Participants will (1) Learn to accept their roles in life; (2) Overcome the need for perfection; (3) Achieve the necessary without guilt; (4) Assess the current situation; (5) Get started in removing the red cape.

Superwoman - The Graduate Course

This session is for women 35+ years old who are entering the peri-menopausal age who need assistance in how to organize their life for this transition. Participants will learn

1) the health reality of getting older; 2) the understanding of the aging process; 3) enlightening the family and co-workers; 4) finding her identity again; 5) setting an action plan for success for the next 30+ years.